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Quality and operational management systems consultancy, to improve customer satisfaction and reduce operating costs
This is how our Quality Department can work with you to get products & processes "right first time", leading to happier customers, better productivity and lower operating costs: -
- Set-up an effective Quality Management organisation.
- Implement and maintain ISO 9001:2008 or other quality management systems
- Waste reduction
- Process streamlining
- Develop process measurement & standard operating procedures
- “Zero Defects” techniques (equivalent to 6 Sigma)
- Quality awareness & improvement programmes
- Complaint Reduction & Customer Satisfaction programmes.
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