You are hereThe Quality Department: Practical quality and operational systems, to improve customer satisfaction and reduce operating costs
The Quality Department: Practical quality and operational systems, to improve customer satisfaction and reduce operating costs
This is how The Quality Department can work with you to get products & processes "right first time", leading to happier customers, enhanced productivity and lower operating costs: -
- Set-up a Quality Management organisation.
- Register of standards relevant to your business area.
- ISO 9001:2008
- Waste reduction
- Process streamlining
- Develop process measurement & standard operating procedures
- “Zero Defects” techniques (equivalent to 6 Sigma)
- Quality awareness & improvement programmes
- Complaint Reduction & Customer Satisfaction programmes.
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